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1.3

I had a safeway insured driver hit me from behind at a red light in December of 2015. This claim is really cut and dry but as of June 10 2016 has yet to be settled.

I have called my claims agent 32 times and as of today have yet to get her on the line when I called. She has only returned my call twice in this whole event.

I have also called the Louisiana office close to me and asked to speak to a supervisor and the lady answering refused to let me speak to one. This is an insurance company that I will make sure anyone I know will not take coverage with.

Reason of review: settle claim.

Monetary Loss: $3200.

Preferred solution: make a proposal towards my pain and suffering to settle claim.

Safeway Insurance Cons: Customer service and ability to settle claims, No communication on claim, Customer service, Non payment.

Location: Natchitoches, Louisiana

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