Manufacturer: Safeway Insurance Category: Claims Clear all filters (15 of 15 reviews match)
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*** off can describe how I feel!!!Why pay car insurance !!!??? Safeway told me my car is total.. But my car is only worth $500.., So I get No car ,, No money to replace my car.. Working two jobs catching ubers .. Its not far.. This type of insurance companies should be stop.. But nobody cares about people who works.. I cannot afford another car.. Im a single mother of four.... What I do now???? If you ready this!! Cancel your policy with this...
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1.0
I liked
  • Not a dam thing
I didn't like
  • Way i was treated as if im a scammer
#987240
*** *** company...Lil *** hit my car had no license they didnt want to pay for *** damages. Its more damage than to the eye. Cant open my passenger door.Im not a dam uber or cab tf...Its cool i *** with statefarm and they made sure they paid me my *** money.
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Safeway insurance is a very irresponsible insurance and never returns phone calls or updates people about their claims. One of their insured struck my car and the adjuster denied my claim saying I have to fix my own car when his insured was responsible. The adjuster not only gave me attitude and was rude and was really unprofessional. This insurance is nothing but a scam and I don't understand how it is still in business. This is very...
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Anonymous

Anonymous I feel your pain!!! THey do NOT communicate with you and they will pass you on without your knowledge!!

Safeway Insurance Auto Claim Review

#857516
They stink you cant get ahold of anyone to make a clame.If you do they just pass the buck to someone else. Im a single parent and my kids are little and this is my only vehicle,why do I pay full coverage for if they dont help you i have miss 4 days of work now for they can't or won't do there job..
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Safeway Insurance Auto Claim Review

#845645
My car was vandalized at work and i reported it to safe way. They took forever to contact me and when they did they only cut me a $300 check to get my car fixed. I couldnt find no one in the world to fix my car for that amount. So the check expired because my finance company wouldnt sign it until i had proof it was fixed. This is the worst insurance company ever.
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This is the worst company ever.Their insured hit my car 10/22/16 and has made a statement acknowledge his fault and this sorry company has not fixed my car stating i have damage on the opposite side that i should fix . Their insured hit me in the rear and they are concerned about a scratch on the passenger door.Whatever you do do not get this insurance and if one of their insured hits you they will never pay , This company should be under review...
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I liked
  • Not a dam thing
I didn't like
  • Customer service and ability to settle claims
#954789
The driver of one of their insured vehicles rear ended me so hard at a red light where she took off my entire rim and tire.This insurance company is so bad I tried to get a lawyer and they said that they are the worse insurance in America that they didn't want to do business with me. Amy Meyer is the one assigned to help me and I've talked to her a total of 3 times since my car accident. She never answers her phone or returns your phone calls....
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The driver of one of their insured vehicles ran a red light and struck my car.Their insured was found at fault and was even ticketed at the scene for his actions. Yet Safeway is now denying my claim to get my car repaired and tells me to contact my own insurance carrier! Now I have to fork up a $1,000 deductible to repair my vehicle, and State Farm is on the hook to pay for the rest? I cannot believe that this scam insurance company is allowed...
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1.0
I didn't like
  • Customer service and ability to settle claims
#942524
MY TRUCK WAS LIT ON FIRE JULY 27 2016...BEEN FIGHTING WITH THIS COMPANY TO GET IT SETTLED AND I HAVE BEEN PAYING INSURACNCE AND TRUCK NOTE EVER SINCE NO BIG DEAL MY TRUCK SO I ASK CHUCK THE INVESTAGATOR SO HE SAYS WHAT HIS BOSSES NAME IS HE STATES I DONT HAVE ONE I AM THE MAIN MAN. MY *** WELL TODAY 10/17/16 THEY DROP MY TRUCK OFF WITCH HAS BEEN IN THERE HANDS EVER SINCE AND KEEP NOTE I SAID FIRE..THE INSIDE WITCH COULD PROBABLY BE FIXED BUT THE...
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I liked
  • Not a dam thing
I didn't like
  • Your company is terrible
#938378
My accident was 7 Sept, it is now 13 Oct...I have yet to talk to agent assigned to this claim.I went 17 days without a vehicle because they were dragging their feet. My insurance agency had to step in and get my vehicle taken care of. I now have a new vehicle, but I'm still working the injury portion of the deal because they keep slow rolling everything. I have NEVER, NEVER had such an issue with getting answers or even talking to an agent. The...
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I am at my wits end with this freaking company.I did all of the leg work for this heifer in Mississippi. faxed all information in to them and now can not get a response on settling. it was safeway client tht hit us. they did not even pay for rental for my sister.. sent her a check without looking at her car to get fixed. she was out of money. How can the Insurance regulators let them get away with this. everyone need to start flooding the...
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Anonymous

Anonymous I am in the same position. Was hit by one of safeway's insured drivers in February and I've faxed all reports in but I can ever reach the adjuster nor does she return calls. S...

Well I am customer of your company and I feel you are not for the customer.Your adjuster is so rude and not good at their job. My car got damage by 23 inch tire came through my front windshield. It happen two ago and this going into the third week. I am so disappointed in your insurance I promise that I will discouraged people from getting your insurance. Then you need to change your rental car policy or not offer it. My name is Mr oquinn my...
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