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Safeway insurance is a very irresponsible insurance and never returns phone calls or updates people about their claims. One of their insured struck my car and the adjuster denied my claim saying I have to fix my own car when his insured was responsible.

The adjuster not only gave me attitude and was rude and was really unprofessional. This insurance is nothing but a scam and I don't understand how it is still in business. This is very unbelievable. The adjusters are not even doing their work correctly and their service is terrible.

They also had the nerve to switch my claim representative and not even contact me about it. Very unhappy about this.

Product or Service Mentioned: Safeway Insurance Auto Claim.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 16, 2016.
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Meridian, Idaho, United States #1268891

I feel your pain!!! THey do NOT communicate with you and they will pass you on without your knowledge!!

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