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Safeway Insurance - Changed my account

I spoke to one of your asst. about changing my bank account because I want to upgrade to my new account. She told me that I can go on line and do that and that was on April 27th that I changed my account on line. But my bill was taken outon my old account on May 7th. That left me with a overdraft account and I don't get paid until the 19th of May.
2.9
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Billing Practices
Customer service
Insurance Plans Acceptance
Price Affordability
Reliability
Staff
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#1255197
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I caught a flat and needed help! I turned to the insurance policy for road side assistance... To my knowledge, there is none after the office is closed for the day! I was stranded for 4 hours and all the different numbers lead back to the number I originally called! No...
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Anonymous
Anonymous

No you not having another option is unacceptable. Safeway doesn’t even offer roadside asst. looks like you would of been stranded for quite some time waiting on them.

1.5
#1251535
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Safeway Insurance - Change account

I changed my bank account on April 27th and my bill was still took out of my old account.
#1250646
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Safeway Insurance - Locked key in car

While I was at work my keys got locked in the car
4.0
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Diversity of Products or Services
#1243731
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Safeway Insurance - Engine blew up

I need a rental car my engine blew up
1.0
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#1243453
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Safeway Insurance - Payment

I am unable to Pay my bill. I am trying to pay it online and it’s giving me a hard time. I am receiving a message that says, “my policy is about to be cancelled”.
#1239725
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My husband was hit by an unlicensed driver with Safeway insurance. The accident was totally the Safeway drivers fault. I filed a claim with Safeway the next day and it was assigned to a claims adjuster who was out of town at the time. My calls to him went unanswered...
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Anonymous
Anonymous

I had my car stolen and i call to file a claim, the adjuster never called me back. I then spoke to a supervisor, her voice mail come on and its been 5 days and still never hea...

1.0
#1238137
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This is the worst insurance company I have ever had to deal with! I have never been late with one payment and gave Safeway hundreds of dollars every month only for Safeway to tell me that I wasn't covered in the time of an accident that wasn't my fault, the other...
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1.0
#1225346
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Safeway Insurance - Very unprofessional adjuster that is dealing with my claim

I was in an accident on 3/14/2018 and i cant seem to get in touch with the adjuster and he is not returning my calls.
1.2
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1222973
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I got insurance with Safeway on March 15,2018 and i just was told in a letter they cancelled me on the same day I got coverage. How in the world and I had someone hit my car file the claim with them and then the date of the letter I got was March 30, telling me they...
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#1222839
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