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I have and accident, car was total one month and 2 days ago. We did everything as they said. fill out every paper and they told me I was going to received the check by mail. well more than 10 call, 10 emails and I'm still hanging on a the fan waiting for them. no call...
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1.6
#1035039
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This is the worst insurance company ever i had my truck broken into and the passenger window was knocked out and they took everything money and all safeway said they wouldnt replace the money okay fine but what about replacing the window first off it took a week for...
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Anonymous
Josh Kane

How much was the cost to replace your window? If the cost is less than your deductible then you would be responsible for the full cost of the repair. Anything over the deducti...

1.0
#1031244
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My experience with safeway was actually great!!! I totalled my hummer which we paid 9grand plus change for,we had added approx 1grand of extras to it,and after my wreck,i took accident report to ins.company, they called back the next day for me to give petmission to...
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Anonymous
Anonymous

This is an employee making fake positive reviews. They know they are the worst!!

Anonymous
Anonymous

They sold your truck

5.0
#1016262
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Safeway Insurance - Where is my money?

Safeway Insurance
#1079852
I took out a full covrage policy on my 2007 kia Sorrento 5 . I went to pay my current bill and there is no policy fond. Where did my payments go??????.
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Safeway Insurance - They always canceling my insurance talking about I'm late Th

Safeway Insurance
#1074856
Yes I paid my reinstament fee last month now they said it was canceled
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Safeway Insurance - Horrible customer service

Safeway Insurance
#1070230
1.0
Details
Mutiple voicemail from an agent. But i tried returning my calls. No one never picks up. For the whole week. Then the agent leaves an annoying message on the voicemail like im the one at fualt. So i finally get a call an he was So Rude. Asked for the supervisors information. But havent hear from them yet.. While the other agent is still calling. But really they need people with good customer skills
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Safeway Insurance - I have full cover and they seem like don't want to pay fory truck
1/1

Safeway Insurance - I have full cover and they seem like don't want to pay fory truck

Safeway Insurance
#1063056
Yes i be call they say they ingestive and tell me what i did nt say i ask is they go pay for he tell it depends what i tell hom the same he want me change my stament i am tell the true so what i need to do
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My son was involved in an accident in August 2016 and here it is January 2017....Absolutely NO results. Every time anything ever took place was due to my calls and complaints. I never received a call, letter, or email from anybody in the office. I had to raise so much...
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Anonymous
Boy danny

Just had the same experience a terrible company...if u ever get in accident with someone who has Safeway insurance...your in trouble... that's why Safeway was voted worst insu...

1.0
I didn't like
  • Customer service nor the efficiency of the staff
#988813
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*** off can describe how I feel!!! Why pay car insurance !!!??? Safeway told me my car is total.. But my car is only worth $500.., So I get No car ,, No money to replace my car.. Working two jobs catching ubers .. Its not far.. This type of insurance companies should...
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Anonymous
Anonymous

Safeway is not a real insurance company. Please cancel them or you will find out that you are not covered the hard way. I have full coverage on my car. It was stolen, then rec...

1.0
I didn't like
  • Customer service
  • Way i was treated as if im a scammer
#987240
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Safeway insurance is a very irresponsible insurance and never returns phone calls or updates people about their claims. One of their insured struck my car and the adjuster denied my claim saying I have to fix my own car when his insured was responsible. The adjuster...
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Anonymous
Anonymous

I feel your pain!!! THey do NOT communicate with you and they will pass you on without your knowledge!!

#974633
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One of the safeway insurer rear ended my car. The claim adjuster came to my home and wrote the claim. After that, I have never heard from them. I called them and left a message to request the status of the claim. I left message three times after one month and the claim...
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Anonymous
Anonymous

Notify the department of insurance for your state.

Anonymous
Anonymous

I was rear ended by one of their insurer's 11/21/16 she was at fault and ticketed. I just picked my rental car up today after 2 weeks of solid calling them. My adjuster has no...

1.0
I didn't like
  • Attitude of representatives
  • No communication on claim
  • Customer service
#965702
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I was in a accident recently. I called and spoke to a claims employee and was told all will be taken care of. Its now been a few weeks and nothing has been done. The sent me a letter that my insurance policy was to be canceled by the 14 of december with no excuse.time...
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#962065
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I am from a repair facility and have made several calls to get a copy of the paperwork on a claim I have a check for. No one had called me back. It's frustrating when you cannot talk to someone when you call. I just want a copy so we can repair the vehicle. I have...
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1.0
#960123
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I cancelled my auto insurance policy with this company over a month ago. After waiting 2 weeks for my refund check it was determined they mailed it to the wrong city. I corrected the address and waited another 10 days. Still no check. I called the company today and...
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1.8
#956960
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