Praysheanna P

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Verified Reviewer

Insurance

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I started my policy online and I went in office several times and I also called several times my representative was not in and did not print out my policy to sign so now they are changing me 201 instead of 171 but I don't understand why because it was not my fault she was not in office. I had to go back to work, I drive trucks and got back a couple weeks later. I don't see why my insurance should go up just because she did not do her job properly. Can someone give me a call at 405 490 ****
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Loss:
$32
Pros:
  • Good price at first
Cons:
  • Charges more than what was agreed on
  • Bad customer service
Reason of review:
Poor customer service

Preferred solution: Price reduction

Anonymous
map-marker Westwego, Louisiana

Not satisfied with billing and personal

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Been with insurance for 2 years. In pass 3 to 4 mths had Insurance cancel due to so call no funds in account as personal Sayed . had to pay additional fees for personal era on your part somehow they automatically had the wrong acount number after all this time. Your personal didn't seem to care or try to adjust this mistake so you lost a customer to all state
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Anonymous
map-marker Phoenix, Arizona

Never

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very, very, very very,Awful.
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Casmer Tht

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Verified Reviewer
| map-marker Albuquerque, New Mexico

My insurance got cancelled

I need to know if my payment went thru to the insurance company
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Anonymous
map-marker Smyrna, Georgia

Pay my bill

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I feel I get no customer service at all nobody helps me very unprofessional
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Anonymous
map-marker Dallas, Georgia

Compaint

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I called Safeway regarding getting my car fixed. I called a number of times for Joe Baker(adjuster). He did not answer and never called me back after So many attempts to reach him. I no longer want to deal with your company not professional at all.
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Anonymous
map-marker Hattiesburg, Mississippi

To see if I have roadside assistance

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While stranded on the highway my brother attempted to verify roadside assistance coverage and was hung up on
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Chelsea B Mdi
map-marker Smyrna, Georgia

Roadside assistance

My starter went out and I need my car towed I would like to use anytime tow company and have my car towed to 205 Oakdale St, Maryville, TN 37801
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LaGretchen R

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Verified Reviewer

Lagretch74@***.com

anyone someone to call me back at 318-581-**** it's about.
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Niko Voz
map-marker Valley, Alabama

Trying to use my roadside assitance

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Need roadside assistance but no answer. No 24 hour number
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Brandy M Vtj

Teen with only a learners licences

I called them and spoke to Brit and ask him if permissable use was added to my insurance policey and of course ITS NOT. And i also ask if my teenage driver that only has a LEARNERS PERMIT has to be added to my insurance policey to drive and HE SAID YES THEY HAVE TO BE ADDED. Which is a crock of BS cuz its gonna make my insurance go SKY HIGH. IM THINKING ABOUT CHANGING INSURANCE COMPANIES ASAP!
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Pros:
  • Its cheaper insurance
Reason of review:
They didnt tell me a person with just a learners licences had to be added to my policy just to drive a vehicle

Preferred solution: Full refund

Morris Zsj

Need to cancel policy

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I sold my vehicle last night I need to cancel my policy right now due to someone else driving the vehicle I do not want to be responsible if anything happens
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Reason of review:
Nobody available to take my call

Preferred solution: Cancel policy

Chase Jya

Money was taking out the wrong account

Took money out my account twice
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Reason of review:
Money

Preferred solution: Full refund

Anonymous
map-marker Scottsdale, Arizona

Problem with agent

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Must talk with someone at Corporate about this matter. Thank you, Francis J. Scanlon
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josh h Noa

Dismal. No communication.

I wish I could submit negative stars. I have to initiate a legal action called a "Bad Faith Lawsuit" due the absolute lack of attention to the claim. Their insured driver was 100% at fault. I may have to sue her for damages because her insurance will not respond to the claim. Which would negate the whole point of paying for insurance. Safeway is a rotten company that will not stand behind their policy holders.
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Loss:
$5000
Reason of review:
No Communication from claims adjuster

Preferred solution: I want my car fixed

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