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I originally went with Safeway because they were the cheapest insurance available to me. I needed full coverage for a financed vehicle. I really didn't have any problems, until time to renew. I didn't have the money to pay for the renewal. So, I was going to let there...
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2.4
I didn't like
  • Rgued with me
#1052350
Reply to reviews
I have and accident, car was total one month and 2 days ago. We did everything as they said. fill out every paper and they told me I was going to received the check by mail. well more than 10 call, 10 emails and I'm still hanging on a the fan waiting for them. no call...
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1.6
#1035039
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This is the worst insurance company ever i had my truck broken into and the passenger window was knocked out and they took everything money and all safeway said they wouldnt replace the money okay fine but what about replacing the window first off it took a week for...
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Anonymous
Josh Kane

How much was the cost to replace your window? If the cost is less than your deductible then you would be responsible for the full cost of the repair. Anything over the deducti...

1.0
#1031244
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Safeway Insurance Customer Care Review

Safeway Insurance
#1047800
1.0
They never answer the phone they are very rude and very unprofessional
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Safeway Insurance Auto Claim Review

Safeway Insurance
#1026436
1.0
Wife hit a mailbox the adjuster did not note her cracked windshield so they don't want to pay for it we have there so called full coverage they are full of sh!! We are still fighting with them Over a month now If you have them change companies immediately
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Safeway Insurance Auto Insurance Review

Safeway Insurance
#1011812
Sloppy lying Insurance Company SAFEWAY INSURANCE
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Safeway Insurance Claim Review

Safeway Insurance
#969628
Can't wait to get this claim cleared up with them I'm going to be so fast you would have thought my underwear were on fire with gasoline they are the worst procrastinators the worst at customer service they are the worst at paying off claims and this was something simple it wasn't even anything major I would hate to be under their coverage if something major was to happen
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My experience with safeway was actually great!!! I totalled my hummer which we paid 9grand plus change for,we had added approx 1grand of extras to it,and after my wreck,i took accident report to ins.company, they called back the next day for me to give petmission to...
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5.0
#1016262
Reply to reviews
My son was involved in an accident in August 2016 and here it is January 2017....Absolutely NO results. Every time anything ever took place was due to my calls and complaints. I never received a call, letter, or email from anybody in the office. I had to raise so much...
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Anonymous
Boy danny

Just had the same experience a terrible company...if u ever get in accident with someone who has Safeway insurance...your in trouble... that's why Safeway was voted worst insu...

1.0
I didn't like
  • Customer service nor the efficiency of the staff
#988813
Reply to reviews
*** off can describe how I feel!!! Why pay car insurance !!!??? Safeway told me my car is total.. But my car is only worth $500.., So I get No car ,, No money to replace my car.. Working two jobs catching ubers .. Its not far.. This type of insurance companies should...
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Anonymous
Anonymous

Safeway is not a real insurance company. Please cancel them or you will find out that you are not covered the hard way. I have full coverage on my car. It was stolen, then rec...

1.0
I liked
  • Not a dam thing
I didn't like
  • Way i was treated as if im a scammer
#987240
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Safeway Insurance Auto Claim Review
*** *** company... Lil *** hit my car had no license they didnt want to pay for *** damages. Its more damage than to the eye. Cant open my passenger door. Im not a dam uber or cab tf...Its cool i *** with statefarm and they made sure they paid me my *** money.
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#976609
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Safeway insurance is a very irresponsible insurance and never returns phone calls or updates people about their claims. One of their insured struck my car and the adjuster denied my claim saying I have to fix my own car when his insured was responsible. The adjuster...
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Anonymous
Anonymous

I feel your pain!!! THey do NOT communicate with you and they will pass you on without your knowledge!!

#974633
Reply to reviews
One of the safeway insurer rear ended my car. The claim adjuster came to my home and wrote the claim. After that, I have never heard from them. I called them and left a message to request the status of the claim. I left message three times after one month and the claim...
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Anonymous
Anonymous

Notify the department of insurance for your state.

Anonymous
Anonymous

I was rear ended by one of their insurer's 11/21/16 she was at fault and ticketed. I just picked my rental car up today after 2 weeks of solid calling them. My adjuster has no...

1.0
I didn't like
  • Attitude of representatives
  • Poor customer service
  • No communication on claim
#965702
Reply to reviews
I was in a accident recently. I called and spoke to a claims employee and was told all will be taken care of. Its now been a few weeks and nothing has been done. The sent me a letter that my insurance policy was to be canceled by the 14 of december with no excuse.time...
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#962065
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